O'Charley’s Restaurant & Bar

Reviews about O'Charley’s Restaurant & Bar

• 3 / 5

  By Michael Stewart
  Service had a lot to be desired. Once we were seated we were greeted promptly and received our drinks quick. Ordered potato skins that were hot and good. Ordered another round of drinks a little slower this time and the empty glasses and empty appetizer plate were not picked up. Salads came out and once finished they were stacked on top of the appetizer plate still not picked up and with it being a smaller table there wasn't much room to begin with. Finally the meals came out and the employer running the food finally cleared our stack of plates. I had ordered the 16oz prime rib MR came out as a 12oz MW. Sent it back and when it came back out it was a 16oz cut but it was a little past M. Instead of waiting once again I decided to go ahead and eat it and of course when the new cut came out the side was wrong so had to send that back as well. Management did try to offer a new cut but I wasn't going to wait anymore since the rest of the table had begun eating. Once the check came there was the charge for the 12oz cut. You'd think that they would have taken care of that meal considering it had to be sent back and a incorrect portion was actually rung up and then the side having to go back and not having a complete meal to enjoy without my prime rib getting cold. Overall not the best of dinners. Not sure how long it will be before going back.
  October 05, 2016