Steak 'n Shake

Reviews about Steak 'n Shake

• 1 / 5

  By Craig Manning
  Drive-Thru was slow (8:30pm and no cars in front of me) and only took down half of what I asked for, and most of that they got wrong. I attempted to correct my order at the window and the young lady was very standoffish, acting as if I didn't know what I had asked for.
  I finally received what I ordered after having to pay two separate times. I took my five minute drive home to bring the food home to the family, the food was all lukewarm at the very best and poorly made. It is worth the extra time and gas to drive further from home for a quality experience and quality food. I would NOT recommend this location.
  May 15, 2017
• 1 / 5

  By Steven Ward
  Would be a good place to eat if service/management were better. You will see numerous reviews about bad service here. The food is just fine, but the service to get it is just awful. Also, this location advertises 24-hour operations but this is not the case. It appears they "close" most nights around 2 AM or so. Case-in-point I stopped by there last night at 3 AM- all lights were on but doors were locked and no cars in parking lot. Returned at 4:30 AM and same situation. Staff appears to have snuck back in somewhere around 6 AM before the morning rush. This is routine. Don't expect to pop off the interstate after 2 AM and find this place open. If you do find it open, the night staff is really irritable about having to get up and do work, so don't expect much. Sad, really, used to be a good place for a late night burger fix.
  April 21, 2017
• 5 / 5

  By Kristina Wilson
  Alicia is a great waitress. She seated us quickly. Our orders were put in and we got our food within 10 minutes. The food taste great. The service was friendly and respectable. Overall, great experience.
  March 16, 2017